Legal
Refund and Cancellation Policy
This policy applies to paid BundleMask subscriptions once production checkout is enabled. The current public review site does not accept payments.
1. Cancellations
You may cancel a recurring BundleMask subscription to prevent future renewal. Unless applicable law or an approved refund provides otherwise, cancellation takes effect for future billing and does not automatically refund a completed prior charge.
2. Paddle transactions
When a BundleMask purchase is processed by Paddle, Paddle acts as merchant of record/reseller for that transaction. Refund, withdrawal, cancellation, and mandatory consumer rights for the transaction are subject to Paddle's Buyer Terms, Paddle's current Refund Policy, and applicable law.
You can review Paddle's current refund policy at paddle.com/legal/refund-policy and use Paddle buyer support at paddle.net.
3. Mandatory consumer rights
Nothing in this BundleMask policy limits non-waivable consumer protection, withdrawal, defect, or refund rights that apply in your jurisdiction. Where a payment provider or applicable law gives you greater rights than this page, those greater rights apply.
4. Technical or product issues
If BundleMask materially fails to provide the functionality described for your active edition, contact us so we can investigate. If the issue cannot reasonably be resolved, any refund request will be handled under the applicable payment-provider rules and law.
5. Access after a refund
If a transaction is refunded, the entitlement associated with that refunded purchase may be ended or revoked to the extent permitted by the applicable terms and law.
6. Contact
For product help or to discuss a BundleMask billing issue, contact support@bundlemask.com. For a Paddle-processed transaction, you may also use the Paddle support options included in your receipt or subscription-management link.